ISO 9001:2000 Certificate
   
QUALITY
System Development
Infrastructure
Staff Trainings
Driver Unity
Customer Management
 
 
STAFF TRAININGS Decrease Font Size Increase Font Size Print Page
ICL’s staff is consistently trained on quality assurances, customer service and service requirements.

Apart from these regularly scheduled trainings, ICL employees can choose from a list of subjects they wish to train on.

Each ICL employee is required to receive minimum of 75 hours of training annually.

Management Trainings
Coaching & Leadership Efficient Communication Skills
Problem Solving Communication on Tele-Marketing
Presentational Skills Stress Management
Time Management Work Ethics
 
Courses for Drivers

Safe Driving Skills Sattelite management

Loading Instructions Emergency Rerporting and After Actions

ADR Licence Trainings SRC / Psychotechnics Trainings
 
Obligatory Trainings

Work Environment & Safety Fire

Crisis management

First Aid
 
Quality Trainings

Quality Standards Documentations

Internal affairs and control ISO 15489
 
IT Trainings

Microsoft Office Programs IBM/AS400

Microsoft Outlook SAP
 
Work Related Trainings

UDY/ODY ADR / Hazardous Material Training

CMR Convention INCOTERM's

Pricing & Quotation Customs Bonded Warehousing & Customs

Sales and Sales Strategies Routing and Cost Structuring
Vehicle Types Strategic Planning in Logistics
Innovation in Logistics Quantum Management Skills in Logistics